FAQs

A wide range of products for any need, with affordable pricing for any budget. Tablets, smartphones, laptops, hotspots, routers, and wearable devices, to name a few.

Our products can be used with specific mobile providers, including our partner Verizon. Check your carrier for details.

Yes! We offer exclusive devices through Verizon, and more coming soon.

SIM (Subscriber Identity Module) is a small, removable memory card that contains unique information that
identifies it to a specific mobile network. It is close in size to a postage stamp and is inserted on the inside of the phone. The SIM allows a phone to connect to a wireless service provider’s mobile network, giving it access to services like making calls, connecting to the internet and sending messages. It stores your phone messages, phone directories, user identity, location and phone number, personal security keys, contact lists, text messages and cellular plan subscription information. SIM cards allow network providers to track usage and bill users accordingly. When a phone sends a signal to the network to request access, it verifies that the device is authorized to use the network.

It is very similar in size to a SIM card, but does not have the same purpose. It is used to move data, music and photos between your phone’s internal memory and the external Micro SD card while your phone is connected to a computer. USB mass storage mode prevents you from using applications that access the memory card. On certain model phones, such as the Journey V, Joy/Fun/Q10 you can install a 128GB SD card. The Maui can take a Micro SD card of 256GB, the Myra can handle 2T of storage and the Speed 5G hotspot can have 512MB. The size determines how much data can be stored. Power off before inserting it into your device. PLEASE NOTE: The destination becomes the default for the new apps, data, photos, music and videos. IMPORTANT: Before actually removing the Micro SD card, make sure to move the videos, music, photos, data and apps back to the phone’s internal storage.

Question: What is the procedure for importing calendar events from ICS (iCal) files into my Journey V phone calendar? Alternatively, I could import calendar events from one of my two previous flip phones (LG Wine III UN530 and LG Wine 2 LTE LM-Y 120Um), perhaps via Bluetooth or USB?

Answer: Unfortunately, the calendar events import/export is currently not supported on the Journey V.

Question: How to pair my Journey phone hands free to my car? (This does depend on car model and the software for Bluetooth)

Answer: Bluetooth:
1. From the Wireless & networks menu screen, press the 3 Key > Bluetooth.
2. Press OK Key to select.
3. Turn on to pair and connect with other Bluetooth devices. All Bluetooth devices that are within your phone’s range will be listed. Use the Navigation key to highlight a device to pair and connect.
4. Press the Right soft key > Options to access the following options
• Press the 1 Key to Refresh Bluetooth.
• Press the 2 Key > Rename my device -- Allows you to change your phone name for easy identification when pairing and connecting.
• Press the 3 Key > Show received files -- Displays a list of the files received via a Bluetooth device.

Currently, Orbic offers a smart watch for tracking your health. Check out the SmartWrist as an addition to your healthy lifestyle

We sure do! Orbic has the latest 5G technology in quality smartphones — without the high price tag.

Yes, you can! However, we have select products exclusive to Verizon — you will see the Verizon branding on individual product pages when it is a Verizon exclusive product. Note, those product pages link out to the Verizon store for purchase.

We offer business solutions for companies of any size. Visit our Enterprise Solutions page for more information

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